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Our service is backed by a warranty which entitles you
to some or all of your money back if enough disputed
items are not deleted. Put simply, we don't believe you
should have to pay for ineffective service. Here's how
the warranty works.
After you have been a client for 12 months, if you feel ambivalent about
the success of our service you can request an evaluation of your account.
You must send us current credit reports. We will calculate the total value
of all successfully deleted and/or improved items and compare that amount
to the fees you have paid us. If what you have paid exceeds the value of
deleted items we will reimburse you the difference.
To determine the total value of our service we count the number of items
we successfully deleted from your credit report and multiply that by $50
per item. This does not mean that we will charge $50 in addition to our regular
fees. Rather, we use the value of $50 per deleted item to determine if we
created spectacular value for you (or not.)
The warranty is perhaps best communicated by example.
Imagine that after 12 months we have deleted only 2 items from your credit reports.
You started with 20 negative items, 18 of which remain. Your refund would be
computed as follows:
| Your cost for 12 months: |
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$460.00 ($75.00 initial + 11 months @ $35.00/ea) |
| Value of services rendered: |
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$100.00 (2 deletions @ $50.00/ea) |
| Amount you owe: |
|
$0 |
| Amount you get back: |
|
$360.00 |
Now imagine that after 12 months we have successfully removed 18 of the 20 negative
items on your credit reports. Your refund would be computed as follows:
| Your cost for 12 months: |
|
$460.00 ($75.00 initial + 11 months @ $35.00/ea) |
| Value of services rendered: |
|
$900.00 (18 deletions @ $50.00/ea) |
| Amount you owe: |
|
$0 |
| Amount you get back: |
|
$0 |
While the first example shows results which are lower than our average participating
client (i.e., average results yield much better dispute-to-deletion ratios) it
is a good example of how the warranty works. Please note that when our results
exceed the warranty amount (and your expectations), you will not owe more money.
The warranty evaluation is intended to reassure you that OneOnOneCreditRepair.com
has a stake in helping you achieve a high level of success.
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